Customers today can be demanding – they decide when, why and how they want to contact you. They may be happy to engage with your business online but, when they want to talk, they expect you to be there in a heartbeat. ClickToCall makes sure you are by enabling web visitors to seamlessly ‘pivot’ from web to phone and speak directly with your contact centre (also allowing them to bypass complex IVR choices and queuing systems).
ContactPartners has rebranded to Davies.
ContactPartners has rebranded to Davies. Under the new brand, we’ll continue to enhance our contact management solutions that help businesses join up customer touchpoints, integrate legacy systems, streamline processes, and maintain compliance.