Customers can speak with you at a time
that suits them – no waiting on hold,
no complex voice menus
How ClickToCall works
ClickToCall is a piece of nifty tech that seamlessly links website visitors directly to your contact centre – giving them the freedom to speak to an agent immediately, or at a time that suits them. No complex IVR choices, no waiting in hold queues, just knowledgeable help when you need it. Relevant information about the caller and their enquiry is provided directly to the agent, saving time as well as creating an immediately personalised conversation.